Sean O'Brady

Dr. Sean O'Brady

Assistant Professor

Faculty, Human Resources and Management

CONTACT INFORMATION

BIO

Sean O’Brady is an assistant professor at the DeGroote School of Business. He is also an associate member of McMaster's School of Labour Studies, a researcher at Cornell University's Ithaca Co-Lab and a co-researcher with the Inter-University Research Centre on Globalization and Work (CRIMT). His interests span the fields of comparative employment relations and human resource management. He is currently working on projects investigating the effects of technological change on job quality in call centres and employer responses to minimum wage increases. Sean’s research has received awards from the Labor and Employment Relations Association, Society for the Advancement of Socio-Economics, Canadian Industrial Relations Association, and the Confédération des syndicats nationaux. His work can be found in Industrial Relations, the British Journal of Industrial Relations, the European Journal of Industrial Relations, and elsewhere. Prior to his appointment at McMaster University, Sean completed postdoctoral research at Cornell University, and a PhD from Université de Montréal.

JOURNAL PUBLICATIONS

January 2024

The High Costs Of Outsourcing: Vendor Errors, Customer Mistreatment, And Well?being In Call Centers

JOURNAL : INDUSTRIAL RELATIONS A JOURNAL OF ECONOMY AND SOCIETY

CONTRIBUTORS: Sean O'Brady, Virginia Doellgast, David Blatter
September 2022

Control And Insecurity In Australian And Canadian Universities During The Covid-19 Pandemic

JOURNAL : RELATIONS INDUSTRIELLES-INDUSTRIAL RELATIONS

CONTRIBUTORS: David Peetz, Sean O'Brady, Johanna Weststar, Amanda Coles, Marian Baird, Rae Cooper, Sara Charlesworth, Amanda Pyman, Susan Ressia, Glenda Strachan, Carolyn Troup

OTHER PUBLICATIONS

June 2020

Making Call Center Jobs Better: The Relationship Between Management Practices And Worker Stress

CONTRIBUTORS: Virginia Doellgast, Sean O'Brady

The Z Effect: Employment Precarity, Covid-19 And Mental Health Impact On Hamilton's Generation Z

CONTRIBUTORS: , Jeffrey c Martin, , Sean O'Brady, Elizabeth Richardson, Sharon Charters