Avaya IX Workplace (softphone) Training
The Avaya IX Workplace application brings all the functionality of a desk phone onto your computer, mobile or tablet devices, allowing students to stay connected no matter where they are working. The application mimics a desk phone by presenting a phone interface on the computer, complete with a dial pad and call handling features (such as Hold and Transfer). Students studying/working from home can answer incoming calls as well as make outgoing calls, just as if they were sitting at their desks using a physical phone. This option allows students to keep their mobile phone numbers private with call display showing the McMaster phone number, retaining a professional image when making outgoing calls.
We are hosting an online training session with Anna DiFilippo on Monday, January 16 from 3 – 4 pm to help you use all the available features. Please sign up no later than Thursday, January 12.
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